Affordable Email Lists and Domains since 2000
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Affordable Email Lists and Domains since 2000
Affordable Email Lists and Domains since 2000
IMail® List Service  |  LISTSERV® List Service  |  Domains & Secure Certificates
Affordable Email Lists and Domains since 2000
Affordable Email Lists and Domains since 2000
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Affordable Email Lists and Domains since 2000
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 BILLING POLICY

We will not knowingly accept fraudulent credit card payments. If we have any reason to believe you are attempting to use, or have used, someone else's credit card (without their permission), we reserve the right to take any or all these actions:
  • Notify you of our concern and request clarification of the matter;
  • Close your account, with or without prior notice, in our sole discretion;
  • Permanently ban you from creating an account;
  • Notify the authorities
New Customers:
If your credit card or PayPal Subscription Fee is DECLINED for any reason, your account will be closed, without notice. We will inform you of our action, by email to the Billing Address you provided at signup. You may immediately resubscribe to our services using a different means of payment.
Existing Customers:
Your subscription will automatically renew on the payment term anniversary date, whether or not you have used the service. We do NOT monitor accounts for activity, nor is your obligation to pay the subscription fee contingent upon your actual use of the service. If we reasonably provide¹ the services to which you have subscribed, you are obligated to pay the subscription fee for as long as your account remains open or the service subscribed to remains included in your account.

Immediately prior to charging your credit card for the subscription fee due, we will issue an invoice. Immediately following charging your credit card for the subscription fee due, we will issue a receipt. Copies of the invoice and receipt will be uploaded to the account's billing information folder. You may securely access your account's billing information folder by going to: http://billinginfo.webhelps.com/username, and logging in with your WebHelps username and password. To make changes to the account's billing information, go to https://mailpost.whathelps.com/SecureBillingInfo.html.

If your Subscription Fee payment is DECLINED for any reason, or your Business Check is declined for payment, you will be immediately notified of such by email at the Billing Email Address you have provided. You are required by the Terms of Use to keep this Information accurate and up-to-date at all times.

You will be sent two additional email notifications following your payment due date, at approximately seven (7) day intervals. Prior to the 31st calendar day following your payment due date, you must:

  1. Update the Billing Information for your account at https://mailpost.whathelps.com/SecureBillingInfo.html; and
  2. pay the delinquent Subscription Fee and a $2.50 Rebilling Fee²
or the service for which payment is due will be canceled and removed from your account without further notice.
Extras may only be purchased by existing customers. If your credit card or PayPal account Extra Fee is DECLINED for any reason, or your Business Check is declined for payment, the Extra will not be added to, or will be immediately removed from, your account and you will be notified of such by email at your Billing Email Address. You may repurchase the Extra using a different means of payment.
See also our Refund Policy for information on receiving a refund, and our Subscription Agreement for information regarding the payment of subscription fees.
¹Some downtime for maintenance and upgrades is to be expected and is considered reasonable.
²Declined charges must be manually reprocessed by our Billing Department. The Rebilling Fee helps defray costs associated with processing declined charges.
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